Privacy Policy

We may collect information provided by customers, such as name, phone number, WhatsApp messages, enquiries, appointment details, or transaction information.

We use this information to provide and improve our services, respond to enquiries, send confirmations and notifications, and maintain customer records.

When you communicate with a business through WhatsApp, your messages may be processed through the WhatsApp Business Platform and our automation systems.

Some messages may be processed using artificial intelligence to help generate responses or assist with customer service automation.

WhatsApp is provided by Meta. Messages you send through WhatsApp are also handled by Meta under the WhatsApp Business Messaging Policy and Meta's own privacy policy, which are separate from this policy.

If a payment is made through a supported payment service, the relevant provider processes that information.

We do not intentionally store full payment card or banking credentials unless required and lawfully permitted.

We may share information with trusted service providers necessary to operate our services.

We do not sell your personal information.

We take reasonable measures to protect personal information, but no internet system can guarantee 100% security.

We retain information only as long as reasonably necessary for business operations, legal obligations, dispute resolution, and agreements.

Depending on applicable law, you may have rights to access, correct, or delete your data.

To ask us to delete the information we hold about you, follow the steps on our data deletion page. You can also stop receiving WhatsApp messages at any time by replying STOP to any message you receive from us.

We use third-party platforms like WhatsApp/Meta, payment providers, and AI service providers, and they process information under their policies.

Our services are intended for businesses and their adult customers. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

We may update this policy from time to time. When we do, we will change the date shown at the top of this page.